Contact

Use this form to contact the scheme managers.

If you need to register with the scheme as a participant please use the registration form.

Contacts for the Ministry for Cities, Environment, Regions & Transport, NZ Customs and NZTA Waka Kotahi are listed below the form.

Name(Required)

Company

Email(Required)

Phone number(Required)

Region(Required)

Please Specify(Required)

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Areas of Interest(Required)

Tyre Importer

Vehicle Importer

Generator

Retailer

Transporter

Processor

Collection Site

Manufacturer

End market developer

Farmer

Council

Public

Retreads

Bicycle tyres

Other tyres for non-motorised equipment

Other (please specify)

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Tyrewise scheme managers

3R Group

207 Karamū Road North,
Hastings 4122

PO Box 1216, Hastings 4156
New Zealand

Freephone: 0800 897 394
Email: [email protected]

contact

Name(Required)

Company

Email(Required)

Phone number(Required)

Region(Required)

Please Specify(Required)

This field is hidden when viewing the form

Areas of Interest(Required)

Tyre Importer

Vehicle Importer

Generator

Retailer

Transporter

Processor

Collection Site

Manufacturer

End market developer

Farmer

Council

Public

Retreads

Bicycle tyres

Other tyres for non-motorised equipment

Other (please specify)

This field is hidden when viewing the form

Please Specify(Required)

Comments

Subscribe me to your e-newsletter(Required)

Yes

CAPTCHA

Further contacts

Regulations

For information and queries about the Waste Minimisation (Tyres) Regulations 2023, or the tyre stewardship fee, please contact Ministry for Cities, Environment, Regions & Transport.

Website

Information on the regulations

Paying the tyre stewardship fee

For Ministry for Cities, Environment, Regions & Transport information about the tyre stewardship fee and how it will be collected for importers of loose tyres, road registered vehicles, off road vehicles, aircraft and onshore tyre manufacturers, please visit the Ministry website.

Find out how the fee is collected

Invoices and refund enquiries

For enquiries about tyre stewardship fee invoices or accounts, or changes to a billing address, please contact the Ministry for Cities, Environment, Regions & Transport

Call 0800 500 034

To claim a refund where you have paid the fee twice on the same tyre, or the fee was paid in error because an exception or exemption under the regulation exists, click here

Invoices and refund enquiries

Loose tyre imports

For guidance on the correct use of tariff items, please see the NZ Customs website.

If you require a tariff item ruling from NZ Customs, Tyrewise can now apply for these on behalf of industry to ensure consistent application. Please use the contact form above to enquire.

Tariff guidance - loose tyre imports

Report misclassifaction of tariff codes

If you observe/believe a competitor is mis-classifying a tariff code for competitive advantage, you can contact NZ Customs directly by email. The subject line of your email should be Industry Complaint.

Report tariff code misclassification

Road registered vehicles

For information about paying the fee on first registration of a vehicle, please visit the NZTA Waka Kotahi website.

Or the paying the tyre fee section on the Ministry for Cities, Environment, Regions & Transport website

Paying the fee on new vehicle registrations

Media enquiries

Please contact Kiri Speirs.

Media enquiries

Financial support for this website has been received from the Tyre Stewardship Fee, which is administered by the Ministry for Cities, Environment, Regions & Transport to fund the Regulated Product Stewardship Scheme for Tyres ‐ Tyrewise.

The Ministry for Cities, Environment, Regions & Transport does not necessarily endorse or support the content of this publication in any way.

This work is copyright. The copying, adaptation, or issuing of this work to the public on a non‐profit basis is welcomed. No other use of this work is permitted without the prior consent of the copyright holder(s).